Guest Courtesy Always
At D.P Murphy Inc., we have an unwavering commitment to Guest Courtesy. It has always been our company's culture that customer service comes before anything else! We go the extra mile to ensure each guest receives the very best service we can possibly offer.
From the president and senior management, to the store managers, grill people, coffee assemblers, bakers, and order takers... it is literally everyone's job first and foremost to be friendly, polite, and caring to every guest, every visit, every day.
Even though our Guest Courtesy Always program is geared towards satisfying our guests, it also creates job satisfaction for our team members. They learn how to set priorities, be responsible and that a GOOD ATTITUDE is what makes working fun, and fun to work with. The old saying,"Do what you do - Do well", applies perfectly to being a good team member with our organization and that, in itself, makes our team members feel good about themselves.